The Future of Utilities
The Utilities sector is undergoing incredible technology transformation as generators, distributors and retailers strive to improve cost efficiencies and enhance the customer experience. Utilities businesses are under significant pressure to evolve and adapt their operational and service models as they work to support the future of our planet. Data and insights in the utilities sector is enabling disruptive business improvement in the interests of affordability, sustainability, reliability and security.
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Discover The Future of Utilities
How to transform a utilities business model
The role of data and insights for utilities businesses and customers
Expert integration solution approaches
Our Utilities Panelists
Kelly is the Vice President and General Manager for Energy & Utilities at Salesforce Industries, formerly Vlocity. Kelly has spent over 20 years building and delivering CIS, billing, and customer experience solutions to utilities worldwide, previously with companies including Oracle, Opower, First Data and Vlocity. Kelly leads the energy and utilities industry practice, delivering solutions for transformative, cloud-based customer and employee experiences to companies worldwide.
Kelly is passionate about helping utilities and energy service providers transform the industry for the benefit of their customers and for the future of our planet.
Kelly is a creative and accomplished professional who believes strongly in equality and leads by putting people and customers first.
Jan is Capgemini Australia’s Head of the Energy, Utilities and Chemicals sector and an expert for business transformation, energy transition and digital technologies. With over 20 years of experience in asset-heavy industries across the globe he provides his clients with pragmatic, proven and hands-on advice.
Jan has developed focused offerings for his sector clients that help them address their transformational needs in the light of the energy transition. Jan puts a strong focus on leveraging digital technology advancements, progressing IT/OT convergence and achieving step changes in operational efficiency. He helps his clients to balance the need to innovate and take risks, while securing safe and efficient operations of their critical asset base.
Jan shares his market insights every year in the Australian chapter of Capgemini’s World Energy Market Report (WEMO).
Luke Stow is an internationally recognised, customer focussed executive in the technology industry. With extensive experience leading and managing complex business and digital transformations, Luke is regarded as an innovative and talented technology advisor.
Luke has a proven track record in business leadership in complex environments, across multiple industries, on an international scale and within various cultures. As one of this regions truly independent business change and technology experts Luke brings his creative and rational thinking to each engagement and is active in the Asian emerging technology community.
Luke has a wealth of experience in the Utilities sector as a former CIO and executive with a range of generation, wholesale and retail electricity and water utilities organisations.
Amy is Co-Host of The Reboot Show and leads everything people, talent and skills related. Amy started her first business at age 12 and by age 22 was working across the globe helping organisations to optimize their people strategies within the Human Resources, Executive Recruitment, Marketing and Business Development functions.
Amy has worked ‘behind the scenes’ within a network of 16,000 executives across 16 countries supporting former CEOs of companies (circa $5Mil to $100 Mil) to build their own personal brands and portfolio careers within the executive coaching space.
Amy often shares her strategic insights in the media about the Future of Work, leading Millennials and GenZ in the workplace and is one of the youngest members of the Directors Institute.
With Vlocity, Salesforce for Utilities delivers on the vision of a digital first utility, accelerating time-to-value and powering the new energy future.
Salesforce Industries, formerly Vlocity, is a leading provider of industry-specific cloud and mobile software for the world’s top communications, media and entertainment, energy, utilities, insurance, health, and public sector organizations. Salesforce Industries possesses deep expertise in vertical industries, enabling organizations to digitally transform, simply and seamlessly. Leveraging industry-specific processes and data models across any channel, Salesforce Industries helps customers increase sales and digital adoption, improve service, marketing agility, and operational efficiencies.
Capgemini’s Utilities sector delivers end to end transformation projects.
Transformation and disruption is the new normal, and rapid innovation is forcing a fundamental change in how Energy, Utility and Chemical companies do business. At Capgemini, we have a role to play in transforming businesses for the digital next. We continue to partner with our industry-leading clients to enable the success of their business transformation, help them build deeper customer relationships, reimagine enterprise technology and create new profitable revenue streams.